Logistic Giant Adopts AI Powered Rezo for Automation
About Delhivery Delhivery is India’s largest logistic company offering extensive services ranging between last mile deliveries, third party fulfilment and warehousing services. These services enable...
View ArticleImproves customer service satisfaction and average handling for Railway
About Rezo recently ran a pilot where Rezo was attempting to bridge the gap between the customer and the enterprise. Rezo started to address only a certain set of issues around Fans and Lights,...
View ArticleRezo powers WhatsApp Conversation for a Logistic Giant
Problem A leading logistic company receives couple of thousands calls per day requesting to re-schedule delivery date, change address detail, update phone number, cancel, complain register and many...
View ArticleRezo Automates Customer Service for Apparel Brand
About A leading women apparel company with 465 exclusive brand outlets, 1469 large format store outlets, and 1,522 multi-brand outlets, located across 31 states. In addition, the company sells its...
View ArticleRezo Transforms Customer Service for a Leading Online Education
A leading online and classroom-training provider for international certifications in Finance, Accounting, Analytics, Digital Marketing, and Six Sigma serves professionals in more than 40+ countries...
View ArticleRezo Powers Conversational Ai for Automobile
About India’s leading car search venture that helps users buy the right car. Their vision is to construct a complete ecosystem for consumers and car manufacturers, dealers and related businesses so...
View ArticleThe Best of Human and Ai in Redefining Customer Experience
Artificial Intelligence, or AI, has seen a massive leap in deployment from 4% to 14% within a short period from 2018 to 2019! As a result, automation brings with it the rampant fear that virtual agents...
View Article